FREQUENTLY ASKED QUESTIONS

Do you accept returns on sale items?

No. Sale items, final sale items, custom products, personalized items, and gift cards are not eligible for return.

How long does shipping take?

Orders are typically processed within 1–3 business days. After processing, shipping usually takes 3–7 business days.

How do I track my order?

Once your order ships, you will receive a confirmation email with tracking information when available.

What is your return policy?

We have a 30-day return policy. Items must be unworn, unused, unwashed, with tags, and in the original packaging. Proof of purchase is required.

How do I start a return?

To start a return, contact us at info.trstdkngdm@gmail.com. Items sent back without first requesting a return will not be accepted.

Can I exchange an item?

Yes. The fastest way to exchange an item is to return the original item first. Once the return is accepted, you can place a new order for the item you want.

What if my item arrives damaged or incorrect?

Please contact us immediately at info.trstdkngdm@gmail.com if your item arrives damaged, defective, or if you received the wrong item. We will review the issue and work to make it right.

How do I know what size to order?

Please review our Size Guide before ordering. If you are between sizes or prefer a more relaxed fit, we recommend sizing up.

How can I contact TRSTD KNGDM?

You can contact us at info.trstdkngdm@gmail.com. We typically respond within 1–2 business days.